Refund policy
We want you to love your SudsyPet products — but if something isn't right, returning it is easy.
30-Day Free Returns
You have 30 days from the date you receive your order to request a return, completely free of charge. No restocking fees, no return ship ping costs — we cover it.
How to start a return
Email us at malikecom17@gmail.com with your order number and the reason for your return. We'll get back to you with return instructions within 1-2 business days.
Condition of returned items
Items should be unused, undamaged, and in their original packaging where possible. Once we receive your return, we'll inspect it and process your refund within 5 business days.
Refunds
Refunds are issued to your original payment method. You'll receive an email confirmation once your refund has been processed.
Damaged or incorrect items
If your order arrived damaged or you received the wrong item, contact us right away at malikecom17@gmail.com — we'll make it right at no extra cost to you.